Returns & Exchanges
At Modibodi, we want you to feel confident in your purchase, which is why we offer a 60-day risk-free trial for first-time customers and easy returns on unworn items. If you are not completely satisfied with your order, our streamlined process ensures a quick resolution for exchanges or refunds.
Return Process
- 1.Check Eligibility
Ensure items are in their original packaging with hygiene stickers intact, or verify if your purchase qualifies under our 60-day risk-free trial for first-time users.
- 2.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back for a refund or store credit.
- 3.Pack and Post
Securely package your items and attach the provided prepaid shipping label or address details, then drop the parcel off at your nearest authorized postal location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.